Office 365 Administration (O365ADM) – Outline

Detailed Course Outline

Module 01: Office 365 Planning and Deployment
  • What is Office 365?
  • Microsoft 365 and Office 365 in comparison
  • Licensing of Office 365
Module 02: Managing users and groups in Office 365.
  • Describe user account types.
  • Create and manage Microsoft 365 user accounts.
  • Manage Microsoft 365 user licenses.
  • Delete and restore Microsoft user accounts.
Module 03: Deploy and configure tools and apps for Office 365.
  • Microsoft 365 apps
  • Network planning and configuration
Module 04: Plan and Manage Exchange Online
  • Key features of Exchange Online
  • Comparison of Exchange Online and Exchange Server
  • Exchange Online subscription options
  • Planning an Exchange Online deployment
  • Managing Exchange Online
Module 05: Planning and Managing SharePoint Online
  • Overview of SharePoint Online
Module 06: Planning and Managing Microsoft Teams
  • What is Microsoft Teams?
  • Teams policies
  • Meetings in Microsoft Teams
Module 07: Scheduling and Managing Other Office 365 Services
  • Yammer
  • Project & Planner
  • Visio
  • Bookings
  • Delve
  • Forms
  • Power Platform
  • Stream
  • Viva
  • Scheduler
  • Add-ins
  • OneDrive
Module 08: Security and Compliance in Office 365
  • Overview of security and compliance features in Office 365
  • Enhancing security and compliance features with additional licenses
  • Using the Microsoft Defender portal and security assessment
  • Using the Office 365 compliance portal and compliance assessment
  • Plan and configure retention designations and policies
  • Plan and configure data loss prevention policies
  • Create and assign confidentiality designations
  • Configure policies for secure attachments and secure links
  • Plan and configure multi-factor authentication
Module 09: Office 365 reporting, monitoring, and troubleshooting.
  • Service integrity
  • Updates
  • General troubleshooting in Office 365