FL-CSR11ADMIN
Classroom training
Durée 5 jours
Prix (Hors Taxe)
- France: 3 950,- €
Cisco Collaboration Systems Release 11.0 Administrator Workshop (CSR11ADMIN)
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The primary audiences for this course are support and deployment engineers, field engineers, administrators, or anyone who needs an understanding of the Cisco Collaboration solution.
Pré-requis
The course is intended to be for Unified Communications beginners with an understanding of traditional PBXs.
Objectifs
Cisco Collaboration Systems Release 11.0 is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is a simple to deploy, manage, and maintain solution, supporting multiple applications on one virtualized platform. It is highly available, interoperable, and scalable solution.
This 5-day class will help you gain skills and knowledge necessary for initial Cisco Collaboration Systems Release 11.0 setup, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial design, integration, configuration, and administration of Cisco Collaboration applications. It includes hands-on labs focused on configuration, verification, administration, and day-to-day management tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.
After attending this course, you will be able to:
- Understand and implement Cisco Unified Communications Manager and its features
- Understand and implement Cisco Unity Connection and its features
- Understand and implement Cisco Unified IM and Presence and its features
Contenu
Module 1: Cisco Unified Communications Manager
- Register phones using pools and templates for modular administration
- Manage local end users and synchronize users from LDAP server including LDAP authentication
- Describe gateways and their protocols H.323, MGCP, and SIP
- Setup trunk connections to SIP service provider
- Describe dial plan components including, call routing logic, and digit manipulation
- Describe calling privileges and location-based CAC for voice and video calls
- Describe media resources and control for conferencing, transcoding, MOH, and others
- Implement Extension Mobility
- Implement call coverage like call pickup, hunt groups, intercom, and others
- Implement Mobile Connect (Single Number Reach)
Module 2: Cisco Unity Connection
- Integrate Cisco Unity Connection with Cisco Unified Communications Manager
- Setup Cisco Unity Connection system settings, authentication, and others
- Setup Templates and Class of Service for modular administration
- Synchronize users from LDAP server to Cisco Unity Connection
- Configure call routing to and within Cisco Unity Connection
- Configure Unified Messaging (Single Inbox)
Module 3: Cisco Unified IM and Presence
- Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
- Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
- Setup LDAP server as a contact source for number to name resolution
- Deploy Cisco Jabber for deskphone and softphone mode
Lab Exercises
1: Configure Cisco Unified Communications Manager
- Add Unified Communications applications to Prime License Manager
- Implement daily automated backups and register UC servers with PLM
- Implement a dial plan and register phones
- Synchronize users from LDAP server using LDAP filters
- Configure digit manipulation
- Configure call classification and call blocking
- Configure calling privileges
- Connect to a SIP cloud
- Implement mobility features
- Configure media resources
- Configure Extension Mobility
- Configure Call Coverage like call pickup, hunt groups, intercom, and others
- Configure Mobile Connect (Single Number Reach)
2: Configure Cisco Unity Connection
- Integrate Cisco Unity Connection with Cisco Unified Communications Manager
- Configure Cisco Unity Connection system settings
- Synchronize users from LDAP server using LDAP filters
- Monitor calls to Cisco Unity Connection
- Generate administrative reports and manage mailbox quotas
- Configure message notification and automate backups
- Configure call handling and routing and modify the default system auto attendant
- Set up Integrated Messaging, Unified Messaging (Single Inbox) and Secure Messaging
3: Configure Cisco Unified IM and Presence
- Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
- Deploy Jabber for deskphone and softphone mode using LDAP authentication
- Configure voice messaging integration and desktop sharing
- Setup LDAP directory search
- Deploy URI Dialing with Cisco Jabber
Classroom training
Durée 5 jours
Prix (Hors Taxe)
- France: 3 950,- €
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Fuseau horaire: Canada/Eastern