Cisco Collaboration Systems Release 11.0 Administrator Workshop (CSR11ADMIN)

Course Description Agenda
 

A qui s'adresse cette formation

The primary audiences for this course are support and deployment engineers, field engineers, administrators, or anyone who needs an understanding of the Cisco Collaboration solution.

Pré-requis

The course is intended to be for Unified Communications beginners with an understanding of traditional PBXs.

Objectifs

Cisco Collaboration Systems Release 11.0 is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is a simple to deploy, manage, and maintain solution, supporting multiple applications on one virtualized platform. It is highly available, interoperable, and scalable solution.

This 5-day class will help you gain skills and knowledge necessary for initial Cisco Collaboration Systems Release 11.0 setup, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial design, integration, configuration, and administration of Cisco Collaboration applications. It includes hands-on labs focused on configuration, verification, administration, and day-to-day management tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.

After attending this course, you will be able to:

  • Understand and implement Cisco Unified Communications Manager and its features
  • Understand and implement Cisco Unity Connection and its features
  • Understand and implement Cisco Unified IM and Presence and its features

Contenu

Module 1: Cisco Unified Communications Manager

  • Register phones using pools and templates for modular administration
  • Manage local end users and synchronize users from LDAP server including LDAP authentication
  • Describe gateways and their protocols H.323, MGCP, and SIP
  • Setup trunk connections to SIP service provider
  • Describe dial plan components including, call routing logic, and digit manipulation
  • Describe calling privileges and location-based CAC for voice and video calls
  • Describe media resources and control for conferencing, transcoding, MOH, and others
  • Implement Extension Mobility
  • Implement call coverage like call pickup, hunt groups, intercom, and others
  • Implement Mobile Connect (Single Number Reach)

Module 2: Cisco Unity Connection

  • Integrate Cisco Unity Connection with Cisco Unified Communications Manager
  • Setup Cisco Unity Connection system settings, authentication, and others
  • Setup Templates and Class of Service for modular administration
  • Synchronize users from LDAP server to Cisco Unity Connection
  • Configure call routing to and within Cisco Unity Connection
  • Configure Unified Messaging (Single Inbox)

Module 3: Cisco Unified IM and Presence

  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
  • Setup LDAP server as a contact source for number to name resolution
  • Deploy Cisco Jabber for deskphone and softphone mode

Lab Exercises
1: Configure Cisco Unified Communications Manager

  • Add Unified Communications applications to Prime License Manager
  • Implement daily automated backups and register UC servers with PLM
  • Implement a dial plan and register phones
  • Synchronize users from LDAP server using LDAP filters
  • Configure digit manipulation
  • Configure call classification and call blocking
  • Configure calling privileges
  • Connect to a SIP cloud
  • Implement mobility features
  • Configure media resources
  • Configure Extension Mobility
  • Configure Call Coverage like call pickup, hunt groups, intercom, and others
  • Configure Mobile Connect (Single Number Reach)

2: Configure Cisco Unity Connection

  • Integrate Cisco Unity Connection with Cisco Unified Communications Manager
  • Configure Cisco Unity Connection system settings
  • Synchronize users from LDAP server using LDAP filters
  • Monitor calls to Cisco Unity Connection
  • Generate administrative reports and manage mailbox quotas
  • Configure message notification and automate backups
  • Configure call handling and routing and modify the default system auto attendant
  • Set up Integrated Messaging, Unified Messaging (Single Inbox) and Secure Messaging

3: Configure Cisco Unified IM and Presence

  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Jabber for deskphone and softphone mode using LDAP authentication
  • Configure voice messaging integration and desktop sharing
  • Setup LDAP directory search
  • Deploy URI Dialing with Cisco Jabber
Classroom training
Modality: C

Durée 5 jours

Prix (Hors Taxe)
  • France: 3 950,- €
Dates et Inscription
 
pointer une ville pour s'enregistrer Agenda
France
08.07. - 12.07.2019 Paris
25.11. - 29.11.2019 Paris

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Europe
Allemagne
01.04. - 05.04.2019 Berlin garanti !
13.05. - 17.05.2019 Düsseldorf
24.06. - 28.06.2019 Francfort
29.07. - 02.08.2019 Munich
Autriche
20.05. - 24.05.2019 Wien (iTLS)
04.11. - 08.11.2019 Wien (iTLS)
Espagne
16.09. - 20.09.2019 Madrid
Lituanie
09.12. - 13.12.2019 Vilnius Langue: Anglais
Portugal
23.09. - 27.09.2019 Lisbonne
Roumanie
02.09. - 06.09.2019 Bucharest Langue: Anglais
Slovakia
21.10. - 25.10.2019 Bratislava
Suisse
17.06. - 21.06.2019 Zürich
09.12. - 13.12.2019 Zürich
North America
Etats-Unis
06.05. - 10.05.2019 Formation en ligne Fuseau horaire: US/Central Langue: Anglais
19.08. - 23.08.2019 Formation en ligne Fuseau horaire: US/Eastern Langue: Anglais
28.10. - 01.11.2019 Formation en ligne Fuseau horaire: US/Central Langue: Anglais
Canada
06.05. - 10.05.2019 Formation en ligne Fuseau horaire: Canada/Central Langue: Anglais
19.08. - 23.08.2019 FLEX training This is an Anglais language FLEX course.
Fuseau horaire: Canada/Eastern
28.10. - 01.11.2019 Formation en ligne Fuseau horaire: Canada/Central Langue: Anglais
Moyen-Orient
Emirats-Arabes-Unis
25.08. - 29.08.2019 Dubai Langue: Anglais This course is being delivered by iTLS.
Qatar
25.08. - 29.08.2019 Doha Langue: Anglais
Afrique
Egypte
25.08. - 29.08.2019 Le Caire Langue: Anglais
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