Service Manager 9.5 ASE Exam (SM320E)

Course Description Agenda


This certification verifies/validates that you can deploy and integrate Micro Focus Service Manager based solution into customers’ environments to support key IT processes of service request, incident, problem, configuration, release and service level management, and cover key aspects of ITIL v3 Service Lifecycle Management such as catalog and knowledge management.


The exam consists of the following:

  • Number of items: 50
  • Exam time: 2 hours 30 minutes
  • Passing score:70%

Each question has a time duration of 3 minutes to be attempted by the student, failure to mark a response within the stipulated time will move the student to the next question on the block.

Formation en ligne
Modality: U

Durée 1 jour

Prix (Hors Taxe)
  • France: US$ 800,-
Dates et Inscription

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