Collaboration Infrastructure Installation, Configuration & Troubleshooting Part 1 (PCICT201)

 

Course Overview

The Collaboration Infrastructure Installation, Configuration and Troubleshooting – Part 1 (RPIIT202 / PCICT201) class is an in-depth technical instructor-led training course, designed to provide practical instruction on aspects of installing, configuring and troubleshooting Polycom Clariti infrastructure solutions.

A qui s'adresse cette formation

This course provides field-ready skills and operational ability for field engineers, sales engineers, helpdesk support teams, solution designers and system administrators, responsible for deploying and supporting Polycom Clariti solutions.

Pré-requis

  • Fundamentals Series (FSIT201) [web-based - free of charge]
  • Collaboration Infrastructure System Administration Foundation (PLCMISFAT202) [web-based]
  • Network+ Certification or equivalent knowledge

Objectifs

On successful completion of this course, the student will be able to:

  • Deploy and configure a basic customer solution that integrates Collaboration Server, Resource Manager, and DMA Core
  • Use appropriate techniques to troubleshoot simple issues for RealPresence Collaboration Server, Resource Manager, and DMA Core
  • Locate information necessary to assist problem escalation
  • Successfully complete 70% of the objectives tested in the Polycom Certified Videoconferencing Engineer (PCVE) certification examination

Contenu

MODULE 1: REALPRESENCE CLARITI OVERVIEW AND DESIGN

This module provides an overview of the RealPresence Clariti solution to show how components may be combined to meet customer requirements.

  • Define the RealPresence Clariti solution
  • Fully articulate the Clariti licensing model and deployment options
  • Understand the redundancy and scalability options of the Clariti components
  • Diagram and position individual components to create a Clariti customer solution
  • RealPresence Clariti solution
  • Solution sizing and deployment
  • Solution redundancy and resiliency

MODULE 2: DEPLOYMENT AND CONFIGURATION

This module covers the deployment and configuration of the Collaboration Infrastructure components:

  • Deployment process: physical and virtual
  • Solution licensing
  • Deployment and configuration of the RealPresence Clariti components

MODULE 3: MAINTENANCE AND TROUBLESHOOTING

This module covers the general maintenance and basic troubleshooting of theRealPresence Collaboration Infrastructure components:

  • Clariti components system connectivity and interoperability
  • Gathering troubleshooting information from the components
  • Clariti solution system alerts, faults list and CDR utility’s
  • Troubleshooting utilities included in each component
  • Download system logs
  • Create and download backups.
Formation en ligne

Durée 5 jours

Prix (Hors Taxe)
  • Country: FR
    3 096,- €
Classroom training

Durée 5 jours

Prix (Hors Taxe)
  • France:
    Country: FR
    3 870,- €

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