Collaboration Infrastructure Installation, Configuration and Troubleshooting (RPIIT202)


Course Overview

A blended program including self-study and classroom training that provides the knowledge and skills to implement, configure and perform troubleshooting a RealPresence Collaboration Infrastructure environment. All RealPresence Clariti components will be covered, with emphasis and hands-on lab exercises focusing on the following four components, specifically:

  • RealPresence Collaboration Server
  • RealPresence Resource Manager
  • RealPresence DMA
  • RealPresence Media Suite

A qui s'adresse cette formation

All Support Engineers


Polycom training provides a progressive learning path with courses starting at Level 1 and progressing to Level 3. This course is categorized as Level 2 and assumes Level 1 knowledge and provides specific details about the deployment and configuration of the solutions with an emphasis on lab exercises to build practical skills.

  • 1. Level 1 Technical Training - FVVOT101* (download for Assessment items 2 & 3)
  • 2. Assessments: RealPresence Platform Technical Level 1 RPPEXOT104
  • 3. Assessments: Polycom Video Endpoints Technical Level 1 RPEEXOT104
  • 4. Network+ Certification or equivalent knowledge.
  • 5. Polycom Fundamentals FSIT201 or equivalent knowledge**

*Approximately one day of self-paced pre-work from courseware downloaded by the student.

** 30% of the PCVE certification objectives test understanding of technologies and protocols used by RealPresence Platform products. Students who already have this understanding are not required to undertake this training.


On completion of the training students will be able to:

  • Articulate and demonstrate the key features of the RealPresence Clariti solution
  • Deploy and configure a customer solution that integrates RealPresence Collaboration Server, Resource Manager, RealPresence DMA, and RealPresence Media Suite
  • Use appropriate techniques to troubleshoot simple issues for RealPresence Collaboration Server, Resource Manager, RealPresence DMA and RealPresence Media Suite
  • Locate the necessary documentation to assist Polycom Global Services in the event of an issue requiring escalation
  • Explain the functionality provided by each component of the RealPresence Clariti solution
  • Successfully complete 70% of the objectives tested in the Polycom Certified Videoconferencing Engineer (PCVE) certification examination


  • Module 1: RealPresence Clariti Overview and Design
  • Module 2: Deployment and Configuration
  • Module 3: Management and Operations
  • Module 4: Maintenance and Troubleshooting
Classroom training

Durée 5 jours

Prix (Hors Taxe)
  • France:
    Country: FR
    US$ 4 500,-

Actuellement aucune session planifiée  Demande de date