Nos formations
- Formations GARANTIES
- Fast Lane Live E-Learning
- Solutions de Formations Digitales
- TOP FORMATIONS
- Formations Aruba»
- Formations AWS»
- Formations Cisco»
- Formations Citrix»
- Formations EC-Council»
- Formations Google Cloud»
- Formations Microsoft»
- Formations NetApp»
- Formations Palo Alto»
- Formations Red Hat»
- Formations Splunk»
- Formations VMware»
-
TOUTES NOS MARQUES»
- Formations Arista
- Formations Avaya
- Formations Barracuda
- Formations Brocade
- Formations CertNexus
- Formations Check Point
- Formations CompTIA
- Formations Cydrill
- Formations CWNP
- Formations Data Center
- Formations Data Core
- Formations Dell EMC
- Formations Ekahau
- Formations F5
- Formations Fast Lane
- Formations Fortinet
- Formations IBM
- Formations (ISC)²
- Formations Juniper
- Formations Gigamon
- Formations HP
- Formations IAPP
- Formations Infoblox
- Formations Linux
- Formations Microfocus
- Formations Nutanix
- Formations Poly
- Formations Pulse Secure
- Formations Rubrik
- Formations Ruckus
- Formations Salesforce
- Formations SUSE
- Formations Stormshield
- Formations Symantec
- IT & GESTION DE PROJET
- Formations ITIL®»
- Formations PRINCE2®»
- Formations Scaled Agile»
- PAR TECHNOLOGIE
- Formations IA»
- Formations Cloud Computing»
- Formations Sécurité / Cyber Sécurité»
- Formations Data Center»
- Formations Développement»
- Formations Wireless / Mobilité»
- Formations Network Analysis
- Home
- Microsoft Certified: Dynamics 365 Fundamentals Cus...
Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
If you’re familiar with business operations, customer relationship management (CRM), and are IT savvy—either generally or through work experience—take advantage of this certification to highlight those skills. Validate your broad exposure to the customer engagement capabilities of Dynamics 365 to enhance your career journey.
People in different roles and at various stages in their careers can benefit from this fundamentals certification. Here are some examples:
- IT professionals who want to show a general understanding of the applications they work with
- Business stakeholders and others who know Dynamics 365 and who want to validate their skills and experience
- Developers who want to highlight their understanding of business operations and CRM
- Students, recent graduates, and people changing careers who want to leverage Dynamics 365 customer engagement capabilities to move to the next level
Skills measured
- Describe Dynamics 365 Marketing
- Describe Dynamics 365 Sales
- Describe Dynamics 365 Customer Service
- Describe Dynamics 365 Field Service
- Describe Project Operations
- Describe shared features
Recommended training for this certification
Exams
MB-910