Moyens d'évaluation :
- Quiz pré-formation de vérification des connaissances (si applicable)
- Évaluations formatives pendant la formation, à travers les travaux pratiques réalisés sur les labs à l’issue de chaque module, QCM, mises en situation…
- Complétion par chaque participant d’un questionnaire et/ou questionnaire de positionnement en amont et à l’issue de la formation pour validation de l’acquisition des compétences
Who should attend
This course is ideal for everyone working in an IT organization who is confronted with or actively involved in an Agile Transformation, including IT managers, service managers, DevOps practitioners, Scrum Masters, Product Owners, and Agile Coaches.
Prerequisites
Participants should have basic familiarity with or be accredited in ITIL v3 or v4 and be comfortable with key terminology in DevOps, Agile, and Service Management.
Course Objectives
The main objective of this masterclass is to provide participants with a clear, practical, and actionable implementation model – an effective Way of Working (WoW) – for IT organizations and teams integrating Scrum, SAFe, DevOps, and ITIL. Participants will gain insights on aligning traditional IT Service Management practices with modern Agile methodologies to achieve enhanced efficiency, agility, and responsiveness in their IT environments.
Upon completion, attendees will be able to:
- Clearly articulate the roles and benefits of Agile frameworks within IT Service Management.
- Integrate SAFe, Scrum, ITIL, and DevOps methodologies into a cohesive operating model.
- Understand and leverage value streams to optimize service delivery and support agile transformations.
- Facilitate effective communication and collaboration across Agile and IT teams.
- Develop and implement strategies that ensure compliance, security, and performance within Agile IT environments.
Course Content
In this intensive two-day masterclass, we will dive deeply into how to effectively blend the leading frameworks of Agile transformation—SAFe, Scrum, DevOps, and ITIL—into a unified approach.
Participants will explore:
- The fundamental principles and practices of modern IT Service Management and their evolution within Agile contexts.
- The Scaled Agile Framework (SAFe) as an essential model for scaling Agile principles across large enterprises.
- The role of the System Team in providing essential DevOps services, Continuous Delivery Pipelines, automated testing, and release management.
- Practical approaches to creating and managing Agile Release Trains (ART) and Continuous Integration/Continuous Delivery (CI/CD) processes.
- Hands-on application through interactive value stream workshops, where participants map and optimize their own workflows for maximum agility and efficiency.
- Development and operational value streams, highlighting essential DevOps practices, tools, and methodologies.
This masterclass is highly interactive, combining theory with practical workshops, enabling participants to directly apply insights to their organizational context.
Training Environment
Participants benefit from a state-of-the-art, interactive training environment designed specifically for Agile IT learning:
- Real-time Collaboration: Engage in dynamic, collaborative activities facilitated by modern communication and collaboration platforms.
- Hands-on Workshops: Practical exercises and value-stream mapping workshops designed to reinforce learning outcomes through direct experience.
Your Trainer
This Advanced Masterclass was developed and is delivered by Jeffrey van Kippersluis, an internationally recognized expert in Agile methodologies, ITIL practices, and DevOps integration. Jeffrey has extensive experience guiding teams and organizations through complex Agile transformations, with deep expertise in scaling agility through frameworks such as SAFe, Scrum, and ITIL.
Jeffrey is a proven trainer and consultant, renowned for his engaging delivery, depth of knowledge, and practical insights into overcoming real-world IT challenges. His experience includes successfully leading numerous Agile initiatives and conducting training sessions across global enterprises.
Allemagne
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