Deploying Operating and Maintaining Video Endpoints (DDOMVEOT201) – Outline

Detailed Course Outline

MODULE 1 – VIDEO CONFERENCING

  • Explain standards and roles in videoconferencing
  • The role and functionality of codecs
  • Describe audio and video compression protocols and associated features

MODULE 2 – HIGH DEFINITION PRIMER

  • Explain the different HD video techniques and resolutions
  • Describe HD video conferencing requirements

MODULE 3 – POLYCOM ENDPOINT PRODUCT LINE

  • HDX products
  • RealPresence Group Series
  • RealPresence Desktop and mobile series

MODULE 4 – PROTOCOLS & NETWORKING

  • HDX & RealPresence group series remote controls
  • Content sharing (H.239)
  • Multipoint plus conferencing (internal and external MCU)
  • Transcoding and encryption

MODULE 5 – INSTALLATION

  • Cable up and connect systems
  • Set up systems for networking
  • Follow and execute a typical location setup using Out of Box Set Up Wizard
  • Understand and use system setups, menus and settings
  • Gatekeeper/SIP registration

MODULE 6 – OPERATION

  • Placing and receiving calls to end point-to-point and multipoint systems
  • Operate camera, audio controls and video switching
  • Conduct multiple types of system integration (Hardware or Software integration)
  • Configure HDX and NAT/Firewall traversal

MODULE 7 – MAINTENANCE

  • Carry out diagnosis using system menus and remote management
  • Conduct software updates
  • Carry out preventative maintenance procedures

MODULE 8 – TROUBLESHOOTING

  • Identify issues and troubleshoot using tools like Putty and Telnet
  • Use procedures and tools on HDX and RealPresence Group Series to identify and rectify issues