Application Performance Management 9.x Advanced (APM220)


Résumé du cours

This three-day, instructor-led classroom offers technical personnel the opportunity to learn and experience how to use the Application Performance Management (APM) software. This course is designed for individuals who are responsible for the performance and availability aspects of mission-critical applications and for the configuration and administration of APM. The hands-on lab exercises in this course use APM version 9.50.

Moyens Pédagogiques :
  • Quiz pré-formation de vérification des connaissances (si applicable)
  • Réalisation de la formation par un formateur agréé par l’éditeur
  • Formation réalisable en présentiel ou en distanciel
  • Mise à disposition de labs distants/plateforme de lab pour chacun des participants (si applicable à la formation)
  • Distribution de supports de cours officiels en langue anglaise pour chacun des participants
    • Il est nécessaire d'avoir une connaissance de l'anglais technique écrit pour la compréhension des supports de cours
Moyens d'évaluation :
  • Quiz pré-formation de vérification des connaissances (si applicable)
  • Évaluations formatives pendant la formation, à travers les travaux pratiques réalisés sur les labs à l’issue de chaque module, QCM, mises en situation…
  • Complétion par chaque participant d’un questionnaire et/ou questionnaire de positionnement en amont et à l’issue de la formation pour validation de l’acquisition des compétences

A qui s'adresse cette formation

New users of APM 9.50, include the following :

  • IT Tools engineers
  • Database administrators
  • System administrators
  • Network administrators
  • Operations managers
  • Availability engineers


To be successful in this course, you should have the following prerequisites or knowledge.

  • Systems, network, and database administration
  • Information Technology Infrastructure Library (ITIL) concepts andterminology
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices


Upon successful completion of this course, you should be able to :

  • Identify the key features of Application Performance Management (APM), its architecture, deployment and configuration scenarios.
  • Identify the key features and principles of Operations Bridge and its components.
  • Identify the key concepts of RTSM and Pattern and Perspective based views.
  • Describe the components of the RTSM.
  • Configure the RTSM – CMS Integration.
  • Configure and work with an IT model to build a topology of your system, populate the model with configuration items (CIs) and relationships, and use the model tomeasure and manage critical business processes
  • Describe RTSM population and extend the data model through enrichment
  • Create the HIs, KPIs, their assignments and customizing the Service Health to meet specific needs.
  • Identify primary function of System Health and its utility in investigating APM issues.
  • Use APM logs and Logging administrator to troubleshoot the APM issues.
  • Describe the APM APIs related to System Health, SLM, EUM and Generic Reporting engines.
  • Describe and configure the OBM – APM Integration, its features and configuration options


  • Module 1: Course Overview
  • Module 2: Operations Bridge Overview
  • Module 3: APM Architecture and Configuration Decisions
  • Module 4: Introduction to the Modeling Studio
  • Module 5: RTSM Administration
  • Module 6: RTSM Reconciliation
  • Module 7: Service Health Customization
  • Module 8: System Health
  • Module 9: APM Logs and Troubleshooting
  • Module 10: APM Extensibility
  • Module 11: APM-OBM Integration

Prix & Delivery methods

Formation en ligne

3 jours

  • 2 250,– €
Formation en salle équipée

3 jours

  • France : 2 250,– €

Actuellement aucune session planifiée