Résumé du cours
Operations Bridge Manager (formerly known as Operations Manager i) is the core component of the Micro Focus Operations Bridge solution. Thisfive-day, entry level, instructor-led training course offers technical personnel, who are new to Operations Bridge and Operations Bridge Manager, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OBM. This course includes hands-on labs that use the ITOM Container Deployment Foundation (CDF) platform and version 2019.08 of the OBM software.
Moyens d'évaluation :
- Quiz pré-formation de vérification des connaissances (si applicable)
- Évaluations formatives pendant la formation, à travers les travaux pratiques réalisés sur les labs à l’issue de chaque module, QCM, mises en situation…
- Complétion par chaque participant d’un questionnaire et/ou questionnaire de positionnement en amont et à l’issue de la formation pour validation de l’acquisition des compétences
A qui s'adresse cette formation
This course is intended for:
- IT Tools engineers
- Operations staff
- Operations managers
- Availability engineers
- System administrators
- Network administrators
Pré-requis
To be successful in this course, you should have the following prerequisites or knowledge:
- IT operations principles and practices
- Systems and network administration
- Industry-standard operating systems
- Network, system, and application monitoring principles and practices
Objectifs
Upon successful completion of this course, you should be able to:
- Use OBM to effectively identify, prioritize, and resolve events
- Create event dashboards to meet the information needs of specific users
- Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OBM
- Create and use OBM performance dashboards
- Create and use OBM tools
- Manage OBM user access and permissions
- Deploy Monitoring configuration to SiteScope
- Create and tune OBM notifications
- Assign monitoring to CIs using Monitoring Automation (MA)
- Create Policy templates for monitoring Service/Process, Log files, SNMP Traps etc.
- Create Aspects and Management templates in for ease of Monitoring deployment
- Create and Exporting OBM Content packs
- Manage Downtime events and notifications
- Describe OBM Architecture and Deployment
- Use OBM Self-monitoring capability and monitoring Operations agent health
- Perform administration and troubleshooting tasks in OBM
Contenu
- Module 1: Course Overview
- Module 2: Operations Bridge Overview
- Module 3: OBM Overview
- Module 4: Event Perspective
- Module 5: Event Browser (HTML)
- Module 6: Performance Perspective
- Module 7: Health Perspective
- Module 8: Monitoring Dashboards
- Module 9: OBM Tools
- Module 10: RTSM Overview
- Module 11: Setting-up Monitoring
- Module 12: Monitoring Automation Overview
- Module 13: Monitoring Automation Workflow
- Module 14: Policy Templates
- Module 15: Logfile Policy Templates
- Module 16: Service/Process Monitoring Policy Templates
- Module 17: Open Message Interface Policy Templates
- Module 18: SNMP trap Policy Templates
- Module 19: Aspects
- Module 20: Monitoring OBM and Data Collectors
- Module 21: User Management
- Module 22: OBM Administration
Anglais
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